KB: Windows 8 fix for Cisco VPN Client & Cisco AnyConnect

Cisco VPN Client fix for Windows 8

Problem case:

While trying to connect to a VPN you meet the following error message:

“Secure VPN Connection terminated locally by the Client”

“Reason 442: failed to enable Virtual Adapter”

  • Hit the Windows key and type “regedit” -> “right click “regedit.exe” and click “Run as administrator” in the bottom of the screen.
  • Browse to the Registry Key: “HKEY_LOCAL_MACHINE\\SYSTEM\CurrentControlSet\Services\CVirtA”
  • In the right pane, double click DisplayName or right click and choose modify. Remove the leading characters from the value data upto “%;” i.e.
    • For x86, change the value data from: “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter” to “Cisco Systems VPN Adapter”
    • For x64, change the value data from: “@oem8.inf,%CVirtA_Desc%;Cisco Systems VPN Adapter for 64-bit Windows” to “Cisco Systems VPN Adapter for 64-bit Windows”

Reconnect VPN

Cisco AnyConnect fix for Windows 8

Problem case:

While trying to connect to a VPN you meet the following error message:

“AnyConnect was not able to establish a connection to the specified secure gateway”

Registry change:

  • Hit the Windows key and type “regedit” -> “right click “regedit.exe” and click “Run as administrator” in the bottom of the screen.
  • Browse to the Registry Key: “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vpnva”
  • In the right pane, double click DisplayName or right click and choose modify. Remove the leading characters from the value data upto “%;” i.e. The result of this change should result in the following value: “Cisco AnyConnect VPN Virtual Miniport Adapater for Windows x64”

Install certificates:

  • Open Internet Explorer as administrator (shift + click icon or shortcut and click “Run as administrator”)
  • Navigate to the VPN URL, and accept the certificate warnings.
  • Once it shows the red shield with an “X” certificate error button, click it and click View Certificates.
  • Click Install Certificate
  • Specify Local machine and click “Next”
  • Select “Place all certificates in the following store”
  • Click browse and choose Trusted Root Certificate Authorities. Click OK
  • Click Next, click Finish

Reconnect VPN

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